Moved 40 cardholders off reimbursements in a week
Lumen replaced slow reimbursements with controlled virtual cards for every clinical team.
Company
Lumen Health
Industry
Healthcare
Company size
300 people
Region
North America
Products used
Cards, Expenses
40
cardholders in week one
0
personal card expenses
98%
receipts captured
The challenge
Clinical staff were paying for supplies and travel on personal cards and waiting weeks to be paid back.
“Our clinicians stopped paying out of pocket overnight. Finance kept every control they needed.”
Dana Whitfield
Director of Finance, Lumen Health
The solution
Finance issued virtual cards per team with merchant locks and monthly limits, and turned on receipt reminders.
The results
Every cardholder was live within a week, and reimbursements dropped to zero.
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